Privacy and cookie statement
29 august 2024
Your privacy is of great importance to Wolverine Tube Europe B.V. We therefore adhere to the relevant laws and regulations on privacy, including the General Data Protection Regulation (hereinafter: GDPR). This means that we:
- Clearly record our purposes before we process your personal data, via this privacy statement;
- Store as little personal data as possible and only the data that is necessary for our purposes;
- Explicitly request permission for the processing of your personal data, if permission is required;
- Take necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data for us;
- Respect your rights, such as the right to inspect, correct or delete your personal data processed by us.
Your data is safe with us and we will always use this data properly. In this privacy statement we explain what we do at the Wolverine Tube Europe B.V. website with information that we learn about you. If you have any questions or would like to know exactly what we keep about you, please contact Wolverine Tube Europe B.V.
Contact form
You can use the contact form to ask us questions or make requests. For this purpose, we use your:
- Name and address details;
- Phone number;
- Email address;
- IP address.
We need this in order to reply to your contact request. We store this information until we are sure that you are satisfied with our response and six months thereafter. This way, we can easily access the information for follow-up questions. We can also train our customer service to become even better.
Location data
Sometimes it is necessary for our website Wolverine Tube Europe B.V. to find out where you are. We then ask separately whether we may know this and we only receive this information if you give permission.
For this service, we use the navigation and location software on your telephone, tablet or computer. We have no control over what the makers of this software (such as Google or Apple) do with it. So always read their privacy statements.
Provision to other companies or institutions
With the exception of the parties that are necessary to provide the services mentioned above, we will not provide your personal data to other companies or institutions under any circumstances, unless we are legally obliged to do so (for example, if the police demand it in the event of a suspected crime).
Statistics
We keep statistics on the use of our website, but this data is always anonymized.
Cookies
Our website uses cookies. Cookies are small files in which we can store information, so that you do not have to fill it in every time. But we can also use them to see that you are visiting us again.
You can disable the placing of cookies via your browser, but some parts of our website may not longer work properly.
We have made agreements with other companies that place cookies about the use of cookies. However, we do not have full control over what they do with the cookies themselves. So also read their privacy statements.
Security
Security of personal data is of great importance to us. We ensure that your data is properly secured with us. We constantly adjust the security and pay close attention to what can go wrong.
Changes to this privacy statement
When our website changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to pass on changes to you.
Your rights
If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.
You have the following rights:
- To receive an explanation of what personal data we have and what we do with it;
- To inspect the precise personal data that we have;
- To have errors corrected;
- To have outdated personal data deleted;
- To have personal data transferred to another party;
- To withdraw consent;
- To limit a certain processing;
- To object to a certain use.
Please note that you must always clearly indicate who you are, so that we can be sure that we do not adjust or delete data from the wrong person.
In principle, we will comply with your request within one month. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this term, we will inform you in a timely manner.
File a complaint
If you want to file a complaint about the use of your personal data, you can send an e-mail to info@wolverine-tube.nl. We will handle every complaint internally and communicate this further with you.
If you believe that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.
Contact details
Wolverine Tube Europe B.V.
Tweelingenlaan 142
7324 BP Apeldoorn
Email address: info@wolverine-tube.nl
Telephone: +31555822370
Chamber of Commerce number: 8090867